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SFO One of a Kind: Jerrod Archuleta

One of a KindOn November 5th, Jerrod Archuleta was recognized as an SFO One of a Kind for being an exceptional Airport employee and his dedication to providing a welcoming experience to SFO guests.

Jerrod works as an Airport Transportation Security Officer for Covenant at SFO, where he is a guest favorite at the security checkpoints.  His cheerful and welcoming demeanor to all passengers help make a potentially stressful experience more enjoyable.  With his kindness and heartfelt service, he exemplifies the Airport’s mission to be an exceptional airport in service to our communities.

One of a Kind“I’ve been in customer service a long time,” says Jerrod. “They say happiness is contagious. I smile, you smile and the next thing you know, a few more people are smiling and everyone is getting through the line a little easier.”

Jarrod’s supervisor, Jeff Pugh, was on hand at the celebration and remarked: “We really appreciate what he does at our checkpoints. I wish we could clone this guy!”

Congratulations to Jerrod Archuleta!  An SFO One of a Kind.

 

SFO One of a Kind recipients work extensively with the public and consistently deliver great customer service to SFO guests.  If you know someone who you think should be considered for the One of a Kind program, please contact SFO Guest Services Manager Brian Poole at Brian.Poole@flysfo.com.