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Airport Service Quality Survey Results

Airport Service Quality Survey Results

Airports Council International’s* (ACI) Airport Service Quality (ASQ) survey is a standard for measuring passenger satisfaction. ASQ allows airports to see where they stand relative to their peers and competitors and helps them to prioritize improvement projects and validate their investments in new facilities and services.

*ACI is the voice of airports worldwide and its mission is to advocate policies and provide services that strengthen the ability of airports to serve their passengers, customers and communities.

SFO Performance Dashboards