|Credit Cards and Debt||Most major credit card and loan companies are offering new solutions to customers impacted by COVID-19, including interest free payment plans, waiving late fees, reducing interest rates, and more. Capitol One, Wells Fargo, CitiBank, Chase, Bank of America. Discover, and more, are all offering some sort of relief.
Please contact your card or loan company for specific details.
|Mortgages and Rent||Some major banks have agreed to put off collecting mortgage payments for up to 90 days from borrowers who can document they’ve been affected by the crisis. Please contact your lender to discuss this option.
In California many local governments have temporarily ordered the halting of evictions for both renters and homeowners. The order does not relieve a tenant from the obligation to pay rent, or restrict the landlord’s ability to recover rent that is due. The protections are in effect through May 31, 2020, unless extended. Be sure to follow local news, radio, and official social media profiles for the most up to date information.
|Taxes and Tax Preparation||The IRS has extended the deadline for tax filing and payments until July 15th, 2020. Anyone who is owed a refund should file as soon as possible to get their much-needed refund money. More information is available at: https://www.irs.gov/coronavirus.
All free tax preparation sites have closed, but you can still do your taxes online, and receive phone or virtual assistance, for free at: https://earnitkeepitsaveit.org/
|Utilities, Internet, and Phone Access||Comcast is currently offering two free months of internet access through their Internet Essentials program: https://www.internetessentials.com/covid19
AT&T is offering low-cost internet and phone services through their AT&T access program: https://m.att.com/shopmobile/internet/access/#!#startedStep
Many phone and internet providers have also announced they are waiving late payment fees, increasing internet speed, and will not disconnect customers for not paying their bills on time during the COVID-19 crisis. Please contact your provider for details.
The Public Utility Commission confirmed that local utility companies will not turn off services due to non-payment during the COVID-19 state of emergency. The order is retroactive back to March 4, 2020.
|Food and Emergency Assistance||
Food and Emergency Assistance You can access free food all over the San Francisco Bay Area by calling 211 or visiting http://www.211.org/services/covid19
Several school districts in the Bay Area have announced school closures in order to curb the spread of COVID-19. For parents and caretakers, there is a map of schools where students and their families can grab breakfast and lunch meals here, as well as on individual district websites: https://www.kqed.org/bayareabites/136452/where-to-get-free-school-lunch-in-the-bay-area
Bay Area Food Banks
Saint Vincent De Paul Society San Mateo
St. Vincent De Paul Society Oakland
Catholic Charities of Santa Rosa
Catholic Charities Access Point San Francisco
Compass Family Services
Fremont Family Resource Center (FRC)
|Pet Food Assistance (San Mateo)||A pet food bank has been created for San Mateo County pet owners facing financial hardship or considered at high risk for the novel coronavirus. Call (650) 988-5280 to arrange to pick up free pet food on Fridays between 11 AM and 1 PM. Pick-up location will be at Pick of the Litter, 1127 Chula Vista Ave. in Burlingame. Social distancing guidelines will be followed. County residents who shouldn't leave their homes can contact the organization to arrange delivery.|
|Free Financial Planning and Guidance||
Peninsula Family Service
Mission Economic Development Agency
SF Housing Development Corporation (SFHDC)
|Legal Help: Free or Low-cost Services||
Nonprofit legal service providers can help answer questions related to worker rights and benefits (including unemployment), housing, debt, and more – services are available by phone or online.
Bay Area Legal Aid
Housing and Economic Rights Advocates (HERA)
Legal Aid at Work
Lawyer’s Committee for Civil Rights (LCCR)
East Bay Community Law Center (EBCLC)
|Public Benefits and Social Services Agencies||
Each Bay Area County has a human services or social services agency that helps individuals, families, and communities access services and public benefits designed to meet the unique needs of low-income individuals, children and families, older adults, and adults with disabilities. These agencies offer cash assistance, food and nutritional support, health insurance, employment training, and child care. Specialized supportive care and protective services are available to children and seniors.
City and County of San Francisco Human Services Agency
Alameda County Social Services Agency
San Mateo County Human Services
Santa Clara County Social Services Agency
Contra Costa County Employment & Human Services
Marin County Department of Health and Human Services