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Financial Resources for Workers Impacted by COVID-19

Worker Resources


Transportation Updates


Credit Cards and Debt Most major credit card and loan companies are offering new solutions to customers impacted by COVID-19, including interest free payment plans, waiving late fees, reducing interest rates, and more. Capitol One, Wells Fargo, CitiBank, Chase, Bank of America. Discover, and more, are all offering some sort of relief.

Please contact your card or loan company for specific details.
Mortgages and Rent Some major banks have agreed to put off collecting mortgage payments for up to 90 days from borrowers who can document they’ve been affected by the crisis. Please contact your lender to discuss this option. 

In California many local governments have temporarily ordered the halting of evictions for both renters and homeowners. The order does not relieve a tenant from the obligation to pay rent, or restrict the landlord’s ability to recover rent that is due. The protections are in effect through May 31, 2020, unless extended. Be sure to follow local news, radio, and official social media profiles for the most up to date information.
Taxes and Tax Preparation The IRS has extended the deadline for tax filing and payments until July 15th, 2020. Anyone who is owed a refund should file as soon as possible to get their much-needed refund money. More information is available at:

All free tax preparation sites have closed, but you can still do your taxes online, and receive phone or virtual assistance, for free at:
Utilities, Internet, and Phone Access  Comcast is currently offering two free months of internet access through their Internet Essentials program:

AT&T is offering low-cost internet and phone services through their AT&T access program:!#startedStep

Many phone and internet providers have also announced they are waiving late payment fees, increasing internet speed, and will not disconnect customers for not paying their bills on time during the COVID-19 crisis. Please contact your provider for details.

The Public Utility Commission confirmed that local utility companies will not turn off services due to non-payment during the COVID-19 state of emergency.  The order is retroactive back to March 4, 2020.
Food and Emergency Assistance

Food and Emergency Assistance    You can access free food all over the San Francisco Bay Area by calling 211 or visiting

Several school districts in the Bay Area have announced school closures in order to curb the spread of COVID-19. For parents and caretakers,  there is a map of  schools where students and their families can grab breakfast and lunch meals here, as well as on individual district websites:

Bay Area Food Banks | (800) 870-3663

Saint Vincent De Paul Society San Mateo | (650) 343-4403

St. Vincent De Paul Society Oakland |  (510) 638-7600

Catholic Charities of Santa Rosa | (707) 542-5426

Catholic Charities Access Point San Francisco | (415) 430-6320

Compass Family Services| (415) 644-0504

Fremont Family Resource Center (FRC) | (510) 574-2000

Pet Food Assistance (San Mateo) A pet food bank has been created for San Mateo County pet owners facing financial hardship or  considered at high risk for the novel coronavirus. Call (650) 988-5280 to arrange to pick up free pet food on Fridays between 11 AM and 1 PM. Pick-up location will be at Pick of the Litter, 1127 Chula Vista Ave. in Burlingame. Social distancing guidelines will be followed.   County residents who shouldn't leave their homes can contact the organization to arrange  delivery.
Free Financial Planning and Guidance 


Offers free financial guidance and services, including financial counseling, debt management, bankruptcy and student loan counseling, homeownership services, and more. Services can be accessed online and by phone and do not require in-person meetings. | (800) 777-7526

Peninsula Family Service
Provides people in the Peninsula region with the tools and resources they need to overcome barriers to achieving a life of opportunity, financial stability, and wellness, including financial workshops, asset and credit-building tools, and alternatives to predatory lenders. | (650) 403-4300

Mission Economic Development Agency
With a primary focus on improving credit scores, raising income, increasing saving and reducing debt, MEDA’s Financial Education & Coaching Program is based on an individual or family’s long-term financial goals, as well as their short-term financial needs. Services in Spanish and English. | (415) 282-3334

SF Housing Development Corporation (SFHDC)
SFHDC’s Financial Empowerment Center is based in the Bayview-Hunters Point neighborhood of Southeast San Francisco. Provides free and low-cost financial and housing counseling; clients can participate in monthly homeownership, rental, and credit workshops with follow-up 1:1 counseling. | (415) 822-1022


SparkPoint Centers
With 22 locations throughout the Bay Area (including San Mateo, San Francisco, Oakland, and Marin), SparkPoint Centers help families create step-by-step financial plans to tackle their unique money management needs; services include financial coaching, credit and debt counseling, benefits screening, and free tax preparation. | Call 211

Legal Help: Free or Low-cost Services

Nonprofit legal service providers can help answer questions related to worker rights and benefits (including unemployment), housing, debt, and more – services are available by phone or online. 

Bay Area Legal Aid
Provides low-income clients with free civil legal assistance, including legal advice and counsel, effective referrals, and legal representation. The largest civil legal aid provider serving seven Bay Area counties: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, and Santa Clara. | Call 211

Housing and Economic Rights Advocates (HERA)
HERA is a statewide legal service and advocacy organization dedicated to helping Californians – particularly those most vulnerable – build a safe, sound financial future, free of discrimination and economic abuses, in all aspects of household financial concerns. Provides free legal services, consumer workshops, training for professionals, and community organizing. | (510) 271-8443

Legal Aid at Work
Helps to strengthen and enforce workers’ rights with free, individualized help in person or by phone (including legal clinics, information, and litigation) for people across California. | (866) 864-8208

Lawyer’s Committee for Civil Rights (LCCR)
LCCR provides legal assistance and representation in civil matters to low-income individuals, people of color, immigrants, and refugees. LCCR’s services include immigration and asylum, homeless rights, legal services for entrepreneurs, and other matters of social justice and equality. | (415) 543-9444

East Bay Community Law Center (EBCLC)
EBCLC provides free legal services to eligible East Bay clients. Advises and assists on a wide range of legal issues, including housing, immigration, credit and debt, student loans, clean slate services, and more. | (510) 548-4040

Public Benefits and Social Services Agencies 

Each Bay Area County has a human services or social services agency that helps individuals, families, and communities access services and public benefits designed to meet the unique needs of low-income individuals, children and families, older adults, and adults with disabilities. These agencies offer cash assistance, food and nutritional support, health insurance, employment training, and child care. Specialized supportive care and protective services are available to children and seniors. 

City and County of San Francisco Human Services Agency  | (415) 557-5000

Alameda County Social Services Agency  | 211

San Mateo County Human Services  | (650) 363-4000

Santa Clara County Social Services Agency  | (408) 755-7100

Contra Costa County Employment & Human Services  | (877) 505-4630

Marin County Department of Health and Human Services  | (415) 473-3696