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Please note that all commercial operators are required to have a permit to pick-up or drop-off at (SFO).

Applicants must be licensed by the California Public Utilities Commission (CPUC) prior to applying for a Scheduled Permit at SFO. Out of state carriers must have Operating Authority granted by the Federal Motor Carrier Safety Administration (FMCSA). Visit CPUC Carrier Status or FMCSA to verify status.

Scheduled permits require approval by Landside Operations, which may or may not be granted based upon the availability of other transportation services and the business plan which submitted by the applicant. As a part of its business plan, the applicant must:

  • list proposed stop locations away from the Airport
  • provide a complete schedule
  • indicate type of vehicle to be operated
  • state the proposed rates
  • describe the management team’s specific passenger transportation experience
  • provide a marketing strategy exhibiting knowledge of the air passenger demand in the corridor to be served.  

Scheduled services must be available and advertised to the general public. Scheduled service operators must have PSC authority issued by the CPUC.

Operators must submit a refundable bond based on the schedule provided by the permittee indicating the anticipated total number of pick-up and drop-off trips passengers at the Airport during a six-month period. Please contact Landside Operations at 650.821.6500 for additional information.

All applicants are required to complete a Mandatory Orientation. Visit the Ground Transportation Permit Calendar to schedule an appointment.

After attending the mandatory orientation, any CPUC and Landside authorized carrier may apply for a permit. Airport mechanics will inspect vehicle(s) at time of application and every year thereafter. Upon completion of a successful inspection, a transponder (which records trips to the Airport) and associated decals will be issued. These items grant access to the Airport. The permit decal must be affixed to the vehicle’s rear window and replaced each year upon renewal.  


Operators must submit a refundable bond for the permit and transponder deposit for each permitted vehicle. Rates are established on an annual basis by the Airport’s policy-making body, the Airport Commission.

PDF iconCommercial GTU Permit June 2018 (scheduled).pdf


Scheduled Operating Permits expire on October 31 of each year.  Annual renewal web notices are sent in August and permits are renewed during the months of September and October.

Annual renewal web notices are sent as a reminder and permits are renewed via the Operator Web Portal during the months of August  through October. 

There is an annual registration fee (see Fees tab) for each vehicle.  All submitted information will be reviewed to ensure accuracy and all vehicles will be inspected by Airport mechanics. 

In addition, vans or buses with less than 11 seats require a certified brake certificate. 11 seats or more vehicle will require a California Highway Patrol (CHP) Inspection. Outstanding trip fees and/or administrative fines must be paid prior to renewal.


If you are planning to cease operating from SFO, please request your permit termination using the Operator Web Portal


Once a permit is terminated, an operator must wait nine (9) months before reapplying.


Minimum Account Balance on Prepaid Accounts
Permittee shall at all times maintain the Minimum Account Balance required by the Director (and as may be increased from time to time in the Director’s sole discretion) and comply with all other terms and conditions required of Permittee for establishing and maintaining such account. You must maintain the minimum threshold of the prepaid account at all times. Any amount in the prepaid balance is refundable after the termination of permit. Any money owed to the Airport will be deducted from the prepaid balance)

Trip/Loop Fees
Based on the Approved Commission Resolution  18-0144


Annual Registration
Annual registration fees must be paid at the renewal of each type of permit and when adding a new vehicle to a fleet.

Late Inspection Cycle Fee

Failed Inspection Fee

Late Permit Renewal Fee

  • Submission of renewal request after the date stipulated on renewal notice or days or  from the annual renewal notice date.
  • $200.00 (per permit) 

Offsite Vehicle Inspection Service Fee (for fleets of 25 or more vehicles)
Less than 20 miles away from SFO (per vehicle) $20.0020 miles or more (per vehicle) $40.00

For Full Fee Schedule Details (click and directed to Fee Schedule Section)

All fees are paid via the Operator Web Portal (Visa/Mastercard/Discover/Amex). 

Cash will not be accepted.


Pick-up & Drop-off Locations

Passenger Drop-Offs

  • Domestic Terminals: Terminal Curb White Zones on Level 2 (Departures).
  • International Terminal: Green and White Zones, Center Island on Level 2 (Arrivals) or Green and White Zones, Center Island on Level 3 (Departures).

Passenger Pick-Ups

  • Domestic Terminals: Green and White Zones, Center Island, Blue Pillars on Level 1 (Arrivals).
  • International Terminal: Green and White Zones, Center Island on Level 2 (Arrivals).

The above Designated Areas may be revised by the Director at any time by providing notice to Permittee.

For directions, visit: www.flysfo.com/maps.