Operator References & Guides

The Operator Web Portal provides an overview and all of the tasks that a Ground Transportation Permittee can perform on the Web Portal

• GTU Operator Web Portal Registration Instructions.pdf
• Operator Web Portal Payment Information Set-up after 11.30.22
•  Operator Guide - Adding a Vehicle.pdf
•  Operator Guide - Deleting a Vehicle.pdf
•  Operator Guide - How to Request for Review (Appeal) of Administrative Citations.pdf
• Operator Guide - Scheduling
•  Operator Guide - Terminate Permit.pdf
•  Operator Guide - View Reports.pdf
•  Operator Web Portal Payment Information Set-up.pdf
•  Permit Renewal Guide.pdf
•  Operator Guide - Resubmission for Renewal.pdf

References of the required and acceptable insurance related forms and endorsement as mandated by the City & County of San Francisco.

 INSURANCE AND SFO ENDORSEMENT REQUIREMENTS.pdf

 SFO Required Insurance Endorsement.pdf

 Waiver of Subrogation (Blank Form).pdf

 Workers Compensation Waiver Declaration.pdf

Provides the list of agencies, including the regulatory agencies that we coordinate with, directly or indirectly, in the validation of authority to operate or to provide passenger service of a Ground Transportation permittee.

• California Public Utilities Commission (CPUC)
• San Francisco Municipal Transportation Agency (SFMTA) Taxi Division
• San Francisco Police Department (SFPD) Online Police Report System
• A.M. Best Rating Services – For Insurance Rating Checking

Contains copies of Ground Transportation Operating Permits.

Commercial GTU Permit February 2023 - Lower Level Pre-Arranged

Commercial GTU Permit, February 2023 - Charter

Commercial GTU Permit  - Limo

Commercial GTU Permit February 2023 - TNC

Clean Vehicles FAQ