The SFO Academy team is excited to offer professional development opportunities delivered remotely through MS Teams or Zoom. If you are interested in enrolling, please get the approval of your supervisor, and enroll in the class by clicking the links below. All classes require that participants attend all sessions, have an PC desktop/laptop, web cam, microphone and speakers/headsets and Office 365 access including MS Teams or Zoom.
Emotional Intelligence via Zoom
Emotional Intelligence (“EQ”) is the ability to use emotions effectively and is the foundation for high-performing leadership. Emotional intelligence is becoming one of the top skills organizations are looking for in recruiting and developing leaders. In this three-day course, participants will gain an introduction to emotional intelligence, the key competencies of EQ, ways of identifying the impact of EQ in your workplace, and tools for assessing and developing a personal action plan to improve their own Emotional Intelligence.
Dates & Times: Course is divided into three sessions: November 17, 19 & 24; 8:30 am to 12:00 pm
Enrollment Deadline: November 9, 5:00 pm to get materials to participants in time
Excel Essentials via TEAMS
This hands-on project-based course allows all participants to learn the essential skills of the Microsoft Excel 2016 desktop application. Participants will learn to navigate the Excel interface, perform basic calculations with formulas and functions, format spreadsheets professionally, and create visualizations of data through charts.
Dates & Times: Course is divided into two sessions: November 17 & 18; 10:00 am to 3:00 pm
Intro to Microsoft Office Applications via TEAMS
Using Microsoft Teams as our communication platform, this hands-on project-based course allows all participants to learn the essential skills of Microsoft Office 2016 desktop applications. This introductory course is a two-session class that provides a tour of general concepts of Microsoft Office applications, an overview of new features of Microsoft 365 cloud-based productivity suite, the SFO network settings, and several project-based hands-on activities allowing the participant to practice solving real business problems.
Dates & Times: Course is divided into two sessions: November 24 & 25; 10:00 am to 3:00 pm
Performance Management, Feedback, & Documentation via Zoom
Leaders will learn how to develop performance expectations, write SMART goals, prepare a performance appraisal report and work plan, learn how to convey performance expectations to the employee, provide feedback, and document performance. This course must be completed within 6 months of hire or promotion for Airport Commission supervisors and managers.
Dates & Times: This course meets on one day: December 8; 8:30 am to 12:00 pm
Get started today with trainings available in the Learning Management System.
If you have any questions, please contact the Airport Training Center at 650.821.3578.