2018 News

SFO Custodial employee Shao Hua Wu’s patient and conscientious actions with a lost passenger recently helped reunite a family for its connecting flight to China. On April 13 th , a 78-year-old gentleman became separated from his wife while trying to reach his connecting flight, and got lost when he accidentally exited the security area. The gentleman, who does not speak English, did not have any identification, documentation or working cell phone with him, and became frightened, not knowing how to reconnect with his wife, who also did not know how to reach him. Shao Hua Wu found the gentleman...